About

Business thinking with a delivery mindset.

I work between business stakeholders, users and technical teams—turning unclear needs into structured decisions and practical digital outcomes.

Melbourne, Australia
Master of Business Information Systems
Business Analyst at OnClick Software
Founder of RizeC

How I work

I am a Melbourne-based Business Analyst with experience supporting websites, operational systems, CRM solutions and customer-facing digital products.

My strongest work starts before a feature is built: understanding the real problem, mapping the current operation, finding the missing decisions and creating a scope that stakeholders and developers can both act on.

Through RizeC, I also apply this thinking commercially—testing how a digital solution can be positioned, delivered and sustained as a real product or service.

Identify the problem

Start with the real operational issue, not an assumed feature request.

Clarify the needs

Bring stakeholder goals, user needs and delivery constraints into one view.

Define the solution

Turn ambiguity into a practical scope, journey and set of requirements.

Support delivery

Keep business intent clear while questions and trade-offs emerge.

Improve the outcome

Validate real use, capture learning and define the next useful step.