ZZZheng Zhang

Business Analyst · Digital Product Builder

Turning business ideas into practical digital solutions.

I clarify complex business needs and shape websites, applications, operational systems and connected NFC experiences that are useful, viable and ready to deliver.

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Business analysisRequirements grounded in real operations
Product definitionClear scope, priorities and user journeys
Delivery alignmentShared decisions across clients and developers
Commercial thinkingSolutions shaped around usable business value

What I do

I make the space between an idea and delivery clear.

My work combines business analysis, product thinking and delivery coordination. The goal is not more documentation—it is better decisions and a solution people can actually use.

01

Websites

Digital experiences structured around business goals, customer journeys and useful content.

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02

Web applications

Customer and admin workflows that turn complex tasks into clear digital interactions.

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03

Business systems

Practical systems that reduce fragmented work and make operations easier to manage.

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04

NFC experiences

Connected physical products that give people a fast path to useful digital destinations.

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Selected work

Real projects, explained through the business problem.

Each case study shows the context, the decisions, my contribution and the value delivered—not just the final interface.

Website · Data integration

How can property data move reliably from an existing CRM into a modern customer experience?

Novus Realty

A real estate website shaped around property discovery, enquiries and a clear VaultRE data flow.

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Business system · Logistics

How can warehouse picking and multi-driver delivery stay clear as order volume and roles become more complex?

JL Online Supermarket

Operational workflows for warehouse teams, drivers and administrators across fulfilment and delivery.

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CRM · Workflow digitisation

How can a local service business bring bookings, orders, invoices and operational visibility into one workflow?

EC Garage

A customer website and internal CRM designed around the day-to-day operation of a mechanic business.

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NFC · Digital product

How can a physical NFC card remain simple while giving its owner control over what happens after a tap?

RizeC NFC Experience

A connected product concept spanning NFC cards, digital destinations and customer-managed setup.

View case study
View all work

How I work

A clear path from business problem to usable outcome.

I stay close to the business context while giving delivery teams enough clarity to move. Each stage produces something practical—not process for its own sake.

01

Clarify the problem

Understand the operation, stakeholders, constraints and the decision that needs to be made.

Discovery · workflow review
02

Define the right scope

Turn competing ideas into priorities, journeys and requirements that can be delivered.

Scope · user stories · requirements
03

Align the delivery

Keep business intent and technical implementation connected as questions and trade-offs emerge.

Clarification · coordination · decisions
04

Validate the outcome

Check the solution against real use, support acceptance and leave a clear path forward.

Testing · handover · next steps

Building through RizeC

A commercial practice for practical digital solutions.

RizeC is where I apply the same analysis and delivery approach to solutions for professionals and small businesses.

WebsitesApplicationsBusiness systemsNFC cards
Discover RizeC

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Have a business problem, product idea or opportunity worth exploring?

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