Real estateWebsite · Data integrationBusiness analysis & delivery

Novus Realty

How can property data move reliably from an existing CRM into a modern customer experience?

Business context

Novus Realty needed a modern website that could present live property information without disrupting the agency's existing listing feeds to major property platforms.

My contribution

  • Clarified property, agent, enquiry and content requirements
  • Mapped the flow between VaultRE, the API layer, website database and frontend
  • Coordinated investigation of missing and inconsistent listing data
  • Supported testing, stakeholder clarification and handover

Analysis & decisions

  • Separated CRM-managed listing data from manually managed business content
  • Protected existing external portal feeds while enabling the new website experience
  • Documented cases where team, sold-status and bilingual content required special handling

Outcome & value

  • Enabled property listings to be presented through the new website
  • Maintained existing external listing distribution
  • Created a clearer ownership model for CRM and website content